At Rumante LLC, we are dedicated to providing a seamless shopping experience, including efficient shipping and delivery of your orders. This Shipping Policy outlines important information regarding our shipping practices.

1. Order Processing Time:
– Orders are typically processed and dispatched within 3 business days after payment is received. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Methods and Carriers:
– We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
– Our primary shipping carriers may include many, and the specific carrier used for your order will depend on various factors such as destination and shipping method selected.

3. Shipping Rates:
– Shipping rates are calculated based on the weight of your order, shipping destination, and selected shipping method.
– You can view the shipping costs for your order during the checkout process before completing your purchase.

4. Estimated Delivery Times:
– Estimated delivery times vary depending on the shipping method selected and the destination of your order.
– Standard shipping typically takes between 2-4 business days for domestic orders and 3-7 business days for international orders.
– Expedited and express shipping options are available for faster delivery, with estimated delivery times ranging from 3-7 business days.

5. Tracking Information:
– Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

6. Shipping Restrictions:
– Some items may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We will notify you if any restrictions apply to your order.

7. International Shipping:
– We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders, and customers are responsible for any import charges incurred.

8. Shipping Address Accuracy:
– It is the customer’s responsibility to provide accurate and complete shipping information. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.

9. Order Tracking and Support:
– If you have any questions or concerns about your order’s shipping status or delivery, please contact our customer service team at sales@rumante.com for assistance.

Thank you for choosing Rumante LLC for your pet supply needs. We are committed to ensuring your orders are shipped promptly and arrive safely.