At Rumante LLC, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds:
– We accept refund requests for items that are returned in their original condition within [number] days of purchase.
– To be eligible for a refund, the item must be unused, unworn, and in the same condition as when you received it. It must also be in the original packaging.

2. Refund Process:
– To initiate a refund, please contact our customer service team at sales@rumante.com  to request a return authorization.
– Once your return is approved, you will be provided with instructions on how to return the item to us.
– Upon receipt of the returned item, we will inspect it and notify you of the status of your refund.
– If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 3 days.

3. Non-Refundable Items:
– Certain items are not eligible for refunds, including gift cards, downloadable software, and personalized or customized products unless they are defective or damaged upon arrival.

4. Shipping Costs:
– Shipping costs for returning items are the responsibility of the customer, unless the return is due to our error or the item is defective or damaged.

5. Exchanges:
– If you would like to exchange an item for a different size, color, or style, please contact us to arrange for an exchange. Additional shipping charges may apply.

6. Damaged or Defective Items:
– If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.

7. Contact Us:
– If you have any questions or concerns about our refund policy or need assistance with a return, please contact our customer service team at sales@rumante.com

Thank you for choosing Rumante LLC. We appreciate your business and are committed to ensuring your satisfaction with every purchase.